Paralegals are the core of Hello Sakhi. They are trained on gender issues, constitutional rights, legal provisions, the judicial structure, and in communication skills to engage sensitively with survivors. Five hundred paralegals work locally, within their own communities, providing survivors a safe space to speak. Of these, an elite cadre of 60 paralegals support 300 villages across all 10 blocks of Kutch. Forty one KMVS paralegals have so far been certified by the DLSA, under the National Legal Services Authority scheme for paralegal volunteers.

Hello Sakhi Helpline was launched in 2010 in collaboration with the West Kutch District Police. Providing round-the-clock immediate response, it is the first line of help for women in distress. Safety Centres are a vital link in the chain of support. Five centres (one for every two blocks) provide immediate counselling, mediation and litigation advice. Cases come to the centres through community paralegals and the Hello Sakhi helpline.

Safety Campaigns cover all 900 villages in the district, to raise awareness about VAW, sensitise the community and publicise the Hello Sakhi helpline. This public outreach is reinforced by paralegals and counsellors conducting door-to-door visits and neighbourhood meetings, to talk about violence, aiscuss cases and crisis response strategies. This helps build relationships of trust with women in the community, enabling them to report cases of violence.